United States
Shipping costs are calculated at the time of purchase and determined by product weight and quantity. Most orders ship for our discounted shipping rates but larger orders, along with heavy and bulky items, require special attention and require additional shipping fees. For these items actual rates will be charged. Please note that orders shipped to Alaska and Hawaii may incur additional shipping charges. Orders to Alaska and Hawaii need to be handled by a customer care manager through our sales department. Please contact customer care with the items and quantities you need along with your complete shipping address and we will send a quotation. All phone orders must be placed during standard business hours (8:00-5:00 EST Monday-Friday). Ballasts, Christmas lights, special order and clearance items are non-returnable except under manufacturer's warranty.
Canada
All orders are shipped via either UPS or truck line. Minimum order of $100 required. The customer is responsible for all duties and taxes. Please contact customer care with the items and quantities you need along with your complete shipping address and we will send a quotation. Please be aware that all sales are final on orders shipping outside the continental United States.
International
International orders need to be handled by a customer care manager through our sales department. Please email us the items and quantities you need along with your complete shipping address and we will send a quote and instructions. All phone orders must be placed during standard business hours (8:00-5:00 EST Monday-Friday). There is a minimum of a $500.00 (US) for all orders going to all International destinations. Please be aware that all sales are final on orders shipping outside the continental United States.
Overnight and 2nd Day Air
Options such as overnight and orders outside the continental U.S. need to be handled by a customer care manager through our sales department. Please contact customer care with the items and quantities you need along with your complete shipping address and we will send a quotation.
Delivery Times
Most orders will typically be shipped in 1 to 2 business days. If you need an order immediately, we recommend emailing or calling our customer care team at 855.553.5658 to ensure the products are in stock and can be shipped right away. iLighting carries a huge inventory, but occasionally due to heavy demand or our vendor's ability to fulfill orders, we might have to back order some items. You will be notified within 2 business days by email if this occurs.